eReferrals is replacing paper-based patient referrals with an electronic version, enabling more efficient and reliable referrals between health care providers. This is not only improving the transition between health care providers, but is providing better access to, and improving quality of, care.

How it works

eReferrals will go directly from GPs to other healthcare providers including secondary care, providing greater transparency in the way DHBs prioritise patients. By reducing administrative burden and improving clinical process, the solution is supporting improved quality of care.

eReferrals is a combination of the Electronic Request Management System (ERMS) and Orion Health’s Referral Management System (RMS), developed after three years of effort between the Canterbury Initiative, Pegasus Health, and Orion Health. It is now being rolled out through the South Island Alliance.

The system...  

  • is secure and auditable, ensuring patients’ privacy
  • is able to show progress of the eReferral throughout the process
  • will reduce administrative burden and improve clinical process
  • will also improve the transition between health care providers
    for our patients
  • provide better access to care

In the news

23 March 2016: One million milestone for South Island electronic referrals system, read more

20 March 2014: Read about eReferrals processing of its 300,000th successful South Island eReferral here.