Health Connect South

Health Connect South connects all five South Island DHBs to the same shared electronic patient record for hospital care.

It provides one place for clinicians to view patient hospital records – pulling information from many different systems and presenting it in a single patient view. It also acts as a portal to access other medical applications.

When used in conjunction with the primary care clinical information system, HealthOne, they provide a single, consolidated electronic health record containing relevant health information for all South Island residents who access health services.

How it works

Health Connect South is based on an Orion Health solution. It pulls information from disparate sources, allows users to update or add information, and presents it in a single patient view.  It is also integrated with Sysmex’s Éclair application for access to laboratory and radiology, including ordering and sign-off.

Other information accessible via Health Connect South includes allergies, x-rays, medications and previous hospital admissions. The modular nature of Health Connect South enables integration with other clinical systems to be added over time.

Regional roll-out

Health Connect South began life as Concerto and had minimal integration with other applications. Canterbury DHB introduced Concerto in 2006, followed by South Canterbury in 2011 and West Coast in 2012. It was at this point Concerto became known as Health Connect South. Southern DHB followed in 2016 and Nelson Marlborough in 2017.

Health Connect South is now used in all five South Island DHBs (Southern, South Canterbury, Canterbury, West Coast and Nelson Marlborough). The South Island Alliance, a collaboration of the five South Island DHBs, supported the roll-out across the region.


Who has access to Health Connect South?

As of March 2019, there are more than 20,000 users of Health Connect South. It is accessed by clinical teams in hospitals and in the community.

What information is accessible on Health Connect South?
  • records of emergency department, inpatient and outpatient visits
  • upcoming appointments and waitlists
  • access to other clinical applications, e.g. Scope, Patientrack and Éclair
  • clinical documents from a wide variety of sources
  • care plans and health alerts
  • HealthOne information provided by primary and community health care providers, including GP visit information, prescribed and dispensed medications, observations and diagnoses.
How can I get access to Health Connect South?

South Island DHB and PHO employees should contact their service desk for access. Private organisations are onboarded via the HealthOne programme.

Who do I contact for user support?

User support is provided by South Island PHOs and DHBs.