The “Go Live” of Safety 1st is another progressive step for the South Island Health Services as they redesign and align the way in which they collect vital information on incidents and patient feedback. This information will then be put to its most important use in improving patient and staff safety and the experience of care.
Canterbury DHB is the first DHB to switch on the new system, with Mental Health and Older Person’s Health and Rehabilitation Services going live during February. Other departments at Canterbury are to receive the system in the following months in a planned roll out across the DHB’s many departments. Southern, Nelson Marlborough and West Coast DHBs have all commenced staff training and their Safety 1st system is planned to “go live” across their sites from March. The South Canterbury DHB launch is scheduled for July.
Safety 1st is an integrated, electronic system which collects and reports on safety and risk event data at a local and regional level. Its tailored modules are designed to take a ‘whole of systems approach’ and it has the capability to develop incident reports electronically that will be comprehensive and meaningful. The system stores information around adverse events, including what happened and why, along with feedback including complaints, compliments and suggestions. This information can then be used to support learning amongst staff throughout the health care system. .
The benefits of the new system are many including: easy access to information that will help staff to learn from events, easy reporting processes, a “user friendly” interface, and tools that reduce the time needed for staff intervention.
The landmark project is being led by the Quality and Safety Service Level Alliance (Q&SSLA), whose members represent each of the five South Island DHBs and together are planning and managing implementation and roll out to each DHB.
Mary Gordon Chair of the Q&SSLA says that the new system will make a real difference in improving the safety and wellbeing of patients and staff: “Safety 1st is a real win-win for staff and patients in terms of making our health settings safer and improving the quality of care we provide every day. We know that in every health setting around the world adverse events and incidents do happen, and it is our job to learn from them and to reduce the chance of them happening again. This system will make it easier for us to do that. Overall it’s about supporting an open and transparent process of reporting and information sharing within the health sector, which we can all benefit and learn from.”
The new system is being provided by RL Solutions, and has demonstrated proven success both in New Zealand and internationally. It is currently being used by the Health Quality & Safety Commission and other DHB’s across New Zealand.
Photo caption: Jane Bailey from Southern DHB training staff on using Safety 1st