VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

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    Tips for visiting the hospital

    • Plan your hospital visit, leave yourself plenty of time to get to hospital, however you travel there.
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    Visiting Hospital? Here are a few things to remember...


    Feeling unwell?
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    Wash hands and use alcohol hand rub

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Patients in hospital

  • I don't speak English, is there any help?
  • What should I bring with me to hospital?
  • Can I bring a support person to hospital?
  • Can I bring flowers for patients in hospital?
  • Emergency admission: Arriving unexpectedly at hospital
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Visitors to hospital

  • What are your hospital visiting hours?
  • Do not visit if you are feeling sick
  • Advice for large groups of visitors
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  • Can I bring flowers for patients in hospital?
  • Lost Property

Appointments

  • How do I cancel my hospital appointment?
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Hospital Parking & Transport

  • FAQs coming soon

Emergency Department

  • Emergency admission: Arriving unexpectedly at hospital
  • Waiting times at the Emergency Department

Urgent Care

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Healthcare for non-residents

  • Do I qualify for free health services?
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Working with Te Whatu Ora Waitaha

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Page last updated: 3 November 2020

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